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In the unlikely event that you have a problem which you are unable to solve, follow these steps:

    1. Find answers at our FAQ pages:

    2. By Email: Contact our tech support by clicking here, and we will give you a reply within 1 hour or sooner, though it may be delayed on weekends and holidays.
    3. By Phone: You can address questions to our technical support service. Call toll free 888-315-7172 from 9:00 a.m. to 5:00 p.m. Monday through Friday to speak to a support technician.
    4. go to contact page to get more contact info.
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PO Box 1138 Draper, Utah 84020-1138
Toll Free Phone: USA 888-315-7172,
Phone Outside USA and Canada 801-938-4217 Skype Phone: 801-938-4217
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Email us: support@wstb.net